Design and coordination of building energy challenge results in behavior change toolkit

The Client: City of Fort Collins

The Challenge: To ease building owners and managers into new benchmarking requirements that were to be released the following year, in 2019, the City of Fort Collins hosted a voluntary multifamily building energy challenge. The challenge provided property managers with support in benchmarking their properties and educating their tenants about energy conservation and the relevance of ENERGY STAR building scores. With city staff focused on the coming ordinance, they needed support to manage the energy challenge.

Our Approach: The City called on IBE to manage all aspects of the program, including strategy, coordinating technical and energy ambassador volunteers, and supporting the City and Cadmus Group in delivering technical trainings. Working closely with participating property managers, IBE applied its expertise in behavior change to tailor tenant engagement resources to the unique needs of specific multifamily communities.

Multifamily Tenant Engagement | City of Fort Collins

Key Outcomes

  • Prepared multifamily property owners and managers for Fort Collins’ new building energy and water benchmarking requirements
  • Educated property managers on strategies for engaging tenants in energy conservation
  • Improved tenant awareness of energy conservation

Project Deliverables

  • Tenant engagement strategy, adaptable across diverse properties and tenant communities
  • Toolkit to guide municipalities in supporting property managers in long-term tenant behavior change focused on energy conservation
Institute for the Built Environment

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