Regenerative leadership development and strategic planning
Valeo Groupe Americas, a rapidly growing student housing and senior living company, was seeking to grow customer loyalty and improve employee engagement simultaneously. IBE worked with Valeo’s leadership team to conduct annual corporate-wide strategic planning and to provide bimonthly leadership development sessions. Leadership development sessions focused on advancing business strategy, customer experience, and internal operations through a regenerative business paradigm. Among other strategic initiatives, Valeo completely retooled its employee review and advancement approach, developed a new strategy for customer experience, and reorganized functional teams to deliver higher quality processes and products for its building portfolio.
- Increased leadership capability
- Improved customer experience and employee engagement
- New employee review structures and processes
- Annual strategic planning workshops
- Ongoing leadership development courses